Email support@speechwing.com and we will reply from that address.
App, account and purchase help
For a Speechwing purchase, account or privacy request, email support@speechwing.com.
Speechwing is operated by CVPK Digital Studio LLC, trading as Digital Kitchen. Business address: 3164 21st St #1098, Astoria, NY 11106, United States.
What to include
Tell us what happened and what you need help with. For a purchase problem, include the email used for the purchase, the receipt or transaction reference if available, and whether your receipt is from Apple, Google Play or the web checkout. Do not make another purchase just to investigate missing access.
For an app error, include your device, app version if available, the steps that led to the error, and the error message. If you include a screenshot, remove private speech text and details that are not needed to explain the problem. Do not send a password, sign-in code or full card number.
For an account or privacy request, explain the request and provide the account email if you have one. If you use a guest account, say so. You do not need to send your interview answers or speech to make the request. We may need to verify that a request relates to your account before providing information or changing it.
Refunds and deletion
For a purchase billed by Apple, use Apple's refund request service; for one billed by Google Play, use Google Play's refund request page. See the refund policy for the different payment routes and your consumer rights.
Use account deletion to request deletion. Archiving a speech or uninstalling the app does not request deletion. A refund request and an account-deletion request are separate. See the privacy policy for deletion limits and retained records.